Your Privacy Matters: How We Protect and Use Your Information

Privacy Policy

Quick Summary

Welcome to OpenACAI Inc! Here’s a quick overview of our Privacy Policy:

  • Who We Are: OpenACAI Inc is a non-profit organization dedicated to serving low-income families and small business owners.
  • Your Information: We collect and use your information to provide and improve our services.
  • HIPAA Compliance: We comply with HIPAA to protect your health information.
  • Your Rights: You have rights regarding your information, including accessing and correcting it.
  • Data Security: We take measures to protect your data.
  • Data Retention: We retain your data only as long as necessary.
  • Third-Party Sharing: We only share demographic and analytical information for transparency and do not sell your data.
  • User Consent: We obtain your consent for data collection and use.
  • Children’s Privacy: We protect the privacy of children under 13.
  • Cookies and Tracking: We use cookies and tracking technologies to enhance your experience.
  • Changes: We may update this policy, but we will notify you of any significant changes.
  • Contact Us: Questions? Email us at [email protected] or for complaints, email [email protected].

For more details, please read the full Privacy Policy below.

Full Privacy Policy

1. Introduction

OpenACAI Inc (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website openacai.com and use our services (the “Services”). By accessing or using our Site and Services, you agree to this Privacy Policy.

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details.
  • Health Information: As a HIPAA-compliant organization, we may collect health information necessary to provide our services.
  • Usage Data: We collect information about how you use our Site and Services, including your IP address, browser type, and access times.

3. How We Use Your Information

We use your information to:

  • Provide and improve our Services
  • Communicate with you
  • Ensure compliance with legal and regulatory requirements
  • Protect the security and integrity of our Site and Services

4. HIPAA Compliance

OpenACAI Inc is committed to protecting the privacy and security of your health information. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and ensure that our servers and data handling practices are HIPAA compliant. This includes providing you with a Notice of Privacy Practices that explains how we may use and disclose your protected health information and your rights regarding that information.

5. Your Rights

You have the following rights regarding your information:

  • Access: You can request access to your personal and health information.
  • Correction: You can request corrections to your information if it is inaccurate or incomplete.
  • Deletion: You can request the deletion of your information, subject to certain legal restrictions.
  • Restriction: You can request restrictions on how we use or disclose your information.
  • Complaints: You can file a complaint if you believe your privacy rights have been violated.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal and health information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, and protect our legal interests. Once your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Sharing

We may share demographic and analytical information with third-party partners for transparency purposes, such as for our GuideStar profile. We do not and cannot sell your data. Any sharing of information is done with your consent and in compliance with our privacy standards.

9. User Consent

By using our Site and Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We will obtain your explicit consent before collecting any sensitive information, such as health data, and you have the right to withdraw your consent at any time.

10. Children’s Privacy

We are committed to protecting the privacy of children under 13. This section explains our practices regarding the collection, use, and disclosure of personal information from children.

  • Information Collection: We may collect personal information from children, such as their name, email address, and other contact details, only with verifiable parental consent.
  • Parental Consent: Before collecting any personal information from children, we obtain verifiable parental consent. Parents can provide consent through various methods, including signing a consent form or using a credit card for verification purposes.
  • Use of Information: We use the collected information to provide and improve our services, communicate with users, and ensure compliance with legal and regulatory requirements.
  • Sharing Information: We do not share children’s personal information with third parties, except for demographic and analytical purposes for transparency, such as for our GuideStar profile. We do not and cannot sell children’s data.
  • Parental Rights: Parents have the right to review their child’s personal information, request its deletion, and refuse further collection or use of the information. To exercise these rights, please contact us at [email protected].
  • Security Measures: We implement appropriate technical and organizational measures to protect children’s personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand how you use our Site and Services. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on the Site. We will notify you of any significant changes by email or through a notice on our Site.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]. For complaints, please email us at [email protected].